ReadyChime FAQ
Questions? Start here.
Here’s how signals, pickups, and location work, plus the details we’re still testing.
The basics
What can ReadyChime do?
ReadyChime is a screen-free, two-way family pager. You can send your child a signal, they can let you know they’re ready for pickup, and you can check the device’s location from your phone.
It has its own data connection, so your child doesn’t need a phone nearby.
What age is ReadyChime for?
Mostly elementary and early middle-school kids who are starting to spend time at activities, a friend’s house, or around the neighborhood without a phone. What matters most is that they understand your family’s signals and can press or hold the button when they need to.
Does anyone need to install an app?
You can use ReadyChime from your phone’s browser—there’s no app-store download. The account owner manages the device in the web dashboard. Pickup adults get ordinary text messages and can accept by replying directly or tapping the link.
Where should my child keep it?
Clip it where your child can feel and reach it, such as a belt loop, waistband, or jacket. They’re more likely to notice a vibration there than if it’s in a backpack across the room.
Reaching your child
How do I call them home?
Tap Notify from your phone. Their ReadyChime vibrates and lights up. When they press the button once, you see that they acknowledged it.
How do I know they received it?
Waiting for ReadyChime means we’re waiting for the device to confirm it received the signal.
Delivered means the device confirmed it arrived.
Acknowledged means your child pressed the button to respond. A delivered signal doesn’t tell you whether they’ve noticed it yet.
What if they don’t acknowledge?
You can try sending the signal again. The dashboard shows whether ReadyChime has confirmed delivery or whether it’s still waiting. If delivery isn’t confirmed in time, you’ll see “Not delivered in time.”
You can also check the latest saved location, if one is available, and when it was reported. If the device is offline, it needs to reconnect before a live location session can provide new updates.
How quickly does a notification arrive?
We’re testing how long signals take to arrive in everyday use, including in areas with weaker coverage. We’ll share the measured range before reservations open.
Pickup requests
How does pickup work?
Your child holds the button for two seconds. ReadyChime texts the adults you’ve added to the pickup team. They can reply directly to accept, or follow the link to see the device’s location, when available, and respond there.
Once a grown-up accepts, the light ring turns green so your child knows someone’s coming. The rest of the team gets a text letting them know who’s handling pickup.
What if nobody accepts?
ReadyChime sends reminders and brings in the backup adults you’ve added, following your pickup settings. The reminders stop when someone accepts.
If the request times out, it closes as unanswered. The ring only turns green after a grown-up has accepted.
How do you avoid accidental pickup requests?
Pickup uses a deliberate two-second hold while the light ring fills. Let go early and nothing is sent. A short tap lets your child acknowledge a signal you’ve sent.
Location and coverage
Can I see where ReadyChime is?
Yes. ReadyChime has built-in GPS. Open the dashboard on your phone to see its latest reported location on a map, along with when it was reported. You can start a short live location session when you’d like fresh updates.
The map shows the device’s location, so it’s worth making sure it’s with your child. Buildings, tree cover, and network conditions can affect the location it reports.
Does it track them constantly?
It isn’t an all-day live feed. You can check the latest reported location whenever you need it, and live location sessions run for a limited time when you start one.
What happens where cellular service is poor?
ReadyChime needs cellular coverage to send and receive signals or share a new location. In a weak spot, those updates can take longer or may not get through. The dashboard shows when a signal is waiting for the device or wasn’t delivered in time. A previously reported location may still be available to check.
Phones and conversations
Is ReadyChime a smartwatch?
No—it’s a small device with a button and a light ring. There’s no screen for kids to use, and no games, contact list, or messages to type.
Can I have a conversation with my child?
There aren’t calls or back-and-forth messages. ReadyChime is for signals you’ve agreed on together, like “come home” and “I’m ready for pickup.”
If your child needs to explain changing plans while they’re out, a phone or smartwatch may be a better fit.
Charging
How often does it need charging?
We’re testing battery life with notifications, pickup requests, and location. We’ll share the results before reservations open, including how heavier use affects charging.
Getting a ReadyChime
When can I get one?
ReadyChime is still in development. Reservations aren’t open yet, but you can join the early list for product updates and first word when they open. It’s free to join—no payment or order today.
What will ReadyChime and service cost?
Planned launch pricing is $99 for a ReadyChime, clip, and first year of service. Additional devices for siblings are planned at $89 each, also with the first year included. Service covers the data connection, notifications, pickup texts, acknowledgments, and location.
Join the early list for $10 off each device at launch. That makes the planned early-list price $89 for your first ReadyChime and $79 for each additional device, with the first year of service included for each.
After the included first year, service is planned at $8/month, billed as $96 once a year. We’ll confirm final pricing before reservations open.
Something else on your mind?
Send a note if there’s something you’d like to know. You can also join the early list for product updates.