Privacy policy
Last updated September 19, 2026
ReadyChime is a family signaling, location, and pickup-coordination service. This policy describes what we collect and how it is used.
What we collect
- Account information: your email address and household name.
- Early-list information: the email address and optional ZIP code you submit when asking to hear when ReadyChime reservations open, along with signup details. If you answer the optional follow-up survey, we also store your intended use, the child age you choose to provide, and whether you are open to a short interview.
- Recipient information: the names and phone numbers of the trusted contacts you add to your household.
- Service activity: button presses, notification and delivery history, and device telemetry (such as battery level) from your pickup button.
- Location from a ReadyChime button only when the household explicitly enables location sharing. The pickup request is sent before the button performs its limited location search; ReadyChime does not continuously track the button.
- Deposit information: payment status, amount, checkout email, and the Stripe identifiers needed to reconcile or refund an early-interest deposit. ReadyChime does not receive or store full card numbers.
How we use it
We use household, service, and early-list information to run the service and provide updates you request: delivering pickup notifications and reminders to contacts who have verified their number, showing you your own household's history, sending ReadyChime reservation and product updates to the early list, learning which product uses matter most to families, contacting people who volunteer for a short interview, and keeping the service reliable and secure. We do not use household information, children's information, device locations, or your form answers for advertising. Advertising measurement on our public website is described separately below.
When you open the early-list form, we prepare a random sharing code in your browser session and pass it to Tally to save with your signup, including when you skip the optional questions. If someone follows that link, our session cookie remembers it while they browse, and we record that connection if they join the early list. Sharing links contain no email addresses or form answers, and we do not show you who used your link.
Text messaging
Phone numbers are used solely to deliver the notifications described above, and only after the contact confirms a one-time verification code. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Reply STOP to any message to stop receiving texts, or HELP for help. Message and data rates may apply; message frequency varies with button activity.
Sharing
We share information with vendors that host and deliver the service (application hosting, Tally for early-list forms, SMS delivery, and Stripe for payment processing if you later make a reservation payment), and website measurement providers (Plausible and Ahrefs), as needed to operate and improve it. We also share the limited website advertising information described below with Reddit.
Website analytics
Plausible helps us understand visits to our public pages, which parts of the demo people try, whether visitors complete the email step or optional survey, and whether people copy a sharing link or use the share menu. We do not send Plausible form answers, email addresses, device locations, account activity, or private-page URLs. We do not use session replay or identified visitor profiles for this measurement.
Plausible uses connection information, including your IP address and browser information, to count visitors without recognizing them across days. Our Plausible integration honors Global Privacy Control and Do Not Track browser settings.
We retain approved advertising campaign labels in our website session for up to 30 minutes of inactivity and include them in analytics and early-list responses. We also keep completion flags in the current browser tab to avoid counting a signup again after a reload. Sharing codes and these local flags are not sent to Plausible or Reddit.
This control applies to Plausible. We save your opt-out choice in this browser, so you don't have to ask again.
Advertising and your privacy choices
We use the Reddit Pixel on our public landing and early-list pages to understand whether our Reddit ads lead to signups and to improve ad delivery. It reports page visits, completion of the required email step, and completion of the optional survey as separate events. The email step is saved by Tally as a partial response even if you leave before completing the survey.
Unlike our Plausible setup, the Reddit Pixel uses cookies and identifiers for advertising attribution. Reddit receives browser and connection information, public-page URLs, referrer information, and advertising identifiers, such as a Reddit ad click ID. We do not provide email addresses, phone numbers, form answers, or children's information to the pixel, and automatic email and phone matching are turned off. We do not load it on account, device, location, SMS-response, or payment-confirmation pages, or for logged-in users.
Our integration does not load the Reddit Pixel when Global Privacy Control or Do Not Track is enabled, or after you opt out below. This choice applies to future tracking in this browser; it does not delete information already received by Reddit. Learn more in Reddit's privacy policy.
We save your opt-out choice in this browser. This control is separate from the Plausible preference above and does not affect your ability to use ReadyChime or join the early list.
Retention and deletion
Household data is kept while your account is active. Early-list email addresses are kept while we provide the requested reservation updates. To remove your email, delete your account and its data, or ask any privacy question, contact contact@readychime.com.